Ambassador Experience

Living an Adventurous, Inspiring Life as an Ammunitions Specialist and a Mother

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Here at Activus Connect, we take pride in celebrating our honorable veterans and their impactful life experiences. This week, Michelle House, one of our Team Experience Coordinators, tells us about her incredible adventures in the Army while serving as a military parent. Early Life and Adventurous Inspiration Michelle was born and raised in Staten Island, … Living an Adventurous, Inspiring Life as an Ammunitions Specialist and a Mother

Courage, Honor, Commitment: Life as a Military Child, Parent, and Veteran

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At Activus Connect, we are proud to highlight our honorable veterans and their impactful life experiences. This week, Wendy Davis, one of our Team Experience Coordinators, shares her incredible story of service in the Navy as a military parent. Early Years and Military Upbringing Wendy grew up in Los Angeles, California, but moved to Arkansas, … Courage, Honor, Commitment: Life as a Military Child, Parent, and Veteran

Shaping Integrity and Morals Through Two Generations of Military Life

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At Activus Connect, we are proud to share our honorable Veterans and their families’ impactful experiences. Let’s kick things off with Ruth Sadler, one of our incredible new Ambassadors, to learn what it was like growing up with a parent who served in the military and then becoming a military parent herself. Early Life Lessons … Shaping Integrity and Morals Through Two Generations of Military Life

Life at Activus: For the Best Customer Experience, Make Connections

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Great customer experience doesn’t always come naturally, but some are born to provide it. Rebecca “Peyton” Heitman is one of those people capable of listening to everyone and making them feel at ease. As fate would have it, her natural ability to serve others led her to a rewarding career in customer experience delivery at … Life at Activus: For the Best Customer Experience, Make Connections

International Women’s Day: Advice for Aspiring Entrepreneurs

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By Minerva Serrano I’m always looking for opportunities to coach and mentor others with entrepreneurial dreams, so when a colleague suggested I share my thoughts in conjunction with International Women’s Day, I jumped at the chance. Activus Connect is a certified Women’s Business Enterprise (WBE) and Minority Business Enterprise (MBE). In just three years, we’ve … International Women’s Day: Advice for Aspiring Entrepreneurs

Career Stories: From New Recruit to Dream Job in Less than a Year

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Opportunities for personal growth and career progression are significant at any company. Not only do they help attract great talent, but they also improve retention and overall team motivation. However, all too often, companies in the customer experience and BPO space fail to offer anything past the traditional agent-supervisor-manager track, which can deter high-quality candidates. … Career Stories: From New Recruit to Dream Job in Less than a Year

Why Virtual Employment is the Key to Building Greater Workforce Diversity

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By Anthony Crutcher, CIO, Activus Connect Ask successful entrepreneurs about the importance of workforce diversity in creating a healthy business, and you will find a typical response: without it, you are limiting the firm’s potential. Building a diverse company isn’t just the right thing to do; it’s hugely beneficial to the bottom line. McKinsey & … Why Virtual Employment is the Key to Building Greater Workforce Diversity

How Customer Experience Careers Positively Impact Lives

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When somebody mentions a career in contact centers, call centers, or customer experience services, what are the first thoughts that come to mind? Perhaps you imagine hundreds of employees crammed into cubicles taking calls from an offshore location. Maybe those employees have just left college or are “in between jobs” and aren’t fully committed. To … How Customer Experience Careers Positively Impact Lives

How We Attract World-Class Leadership Talent to Our Virtual Business

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In an increasingly virtualized world, organizations need solid leadership teams to solve the challenges of running a successful work-from-anywhere business. Still, world-class leaders are always in high demand. As competition heats up to recruit this top-level talent, companies are looking for ways to distinguish themselves as market frontrunners by building an innovative, performant culture that … How We Attract World-Class Leadership Talent to Our Virtual Business