Activus Connect is named a Great Place to Work® for Third Consecutive Year

Activus Connect is pleased to share that we are Great Place to Work-Certified™. Certification is a significant achievement, which Activus Connect is proud to have earned for the third consecutive year. This year, 86% of employees said it’s a great place to work – 29 points higher than the average U.S. company.

What makes a Great Workplace?

“Great Place to Work Certification™ isn’t something that comes easily – it takes ongoing dedication to the employee experience,” said Sarah Lewis-Kulin, vice president of global recognition at Great Place to Work. “It’s the only official recognition determined by employees’ real-time reports of their company culture. Earning this designation means that Activus Connect is one of the best companies to work for in the country.”

How has Activus Connect created a Great Workplace year after year?

It begins with our simple purpose to positively impact lives. That includes our clients, their customers, and our Ambassadors. At Activus, positively impacting lives means putting people first by living and breathing our core values – passion, integrity, respect, authenticity, and fun. We pride ourselves on transparency and expertise as we help brands transform customers into loyal brand advocates. As a company, we’re inspiring forward by giving our time and energy to each and every Ambassador, brand, and customer experience.

We also aspire to support our Ambassadors’ career growth, which fuels our company’s growth. We offer opportunities to advance through promotion, mentorship, individual career development, and coaching at every level within the business. This framework of continual learning and mentorship provides exposure to many different areas within the company, keeping our employees engaged and motivated.

CX professionals are choosing more work-from-home opportunities to better manage the demands of their personal and professional lives. Work-from-home careers allow individuals to have more control of their schedules and spend time with family and friends with more intentionality and purpose.

Thoughtful flexibility allows highly skilled individuals to balance their personal lives with what they do professionally. Companies like Activus are leading today’s market by cultivating human-based processes that efficiently meet business needs while empowering the workforce to have an active voice in how they best work.

The benefits of a healthy culture are numerous.

According to Great Place to Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, and have a fair chance at promotion.

Having supportive leadership of an engaged and happy workforce is a powerful formula that promotes a healthy culture.

“This certification is direct validation from our employees that a healthy culture permeates throughout our business,” says Felix Serrano, Chief Executive Officer. “I continue to be humbled to represent a diverse and experienced customer experience outsourcing team, working exclusively from home across North America.”

Wrapping Up

People are opting to choose work that they believe in, for organizations that care and that fulfill an inherent sense of purpose. On the other hand, individuals leave their jobs for various reasons, such as lack of advancement opportunities, feeling unfulfilled, and conflict in navigating personal and professional obligations. As such, it’s crucial to create an environment where employees can grow and succeed within the organization, which will ultimately lead to a loyal employee community that wants to stay and contribute to elevating experiences across all aspects of their lives.