ActivusConnect

Combining Travel with Elevated CX to Ensure Enhanced Adventures

Two years after the devastating blow dealt by COVID-19, the travel and hospitality sector is bouncing back as people embark on new adventures. Still, the industry returns to a very different environment that requires a new approach to customer experience (CX) delivery. The first challenge is dealing with growing demand. According to a study by Combining Travel with Elevated CX to Ensure Enhanced Adventures

Enhancing Talent Acquisition Techniques through Employee Experience

Acquiring quality talent in today’s market is no easy task. Mass resignations, inflation, and rapidly evolving employee demands mean that HR leaders must continuously adapt their approach to talent acquisition. With Talent Acquisition Day on the horizon, celebrating the critical role that talent acquisition agents play in the job sector, we wanted to look at Enhancing Talent Acquisition Techniques through Employee Experience

Need Loyal Brand Advocates? Elevate Experiences Through Technology

Customer and employee experiences define today’s brands. However, while great experiences result in loyalty and success, negative experiences can significantly damage a brand’s reputation. Plus, with more people worldwide working from home, maintaining high-quality experiences is more challenging as many organizations continue to adapt. To deliver consistently satisfying customer and employee journeys, brands must strategically Need Loyal Brand Advocates? Elevate Experiences Through Technology

Saving Lives with CX: Improving Medication Adherence in Healthcare

In healthcare, personalized service and human connections are paramount for patients at every point of their customer experience (CX) journey. However, healthcare providers and pharmaceutical companies face a considerable challenge: balancing effective CX with patient medication adherence. When starting any new round of medication, patients must adhere strictly to their doctor, pharmacy’s advice, and/or treatment Saving Lives with CX: Improving Medication Adherence in Healthcare

5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

Remote work offers a fantastic ability to work productively and control many aspects of your day-to-day routine, but we’ve all experienced those distractions at home that lead to a drop in focus. Whether it’s kids, pets, housemates, endless notifications, or household chores to deal with, SmartVirtual™ workers’ success depends on how they manage nearby distractions, 5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

5 Health Benefits of Pet Ownership When Working from Home

Most employees love a good office dog. They can help reduce stress in the workplace, boost office morale, promote productivity, and even improve communication between co-workers. So, with work-from-home now a staple in our professional lives, what benefits can remote workers enjoy with their animal buddies? While it was never ideal to bring your snakes 5 Health Benefits of Pet Ownership When Working from Home

Activus Connect is named a Great Place to Work® for Third Consecutive Year

Activus Connect is pleased to share that we are Great Place to Work-Certified™. Certification is a significant achievement, which Activus Connect is proud to have earned for the third consecutive year. This year, 86% of employees said it’s a great place to work – 29 points higher than the average U.S. company. What makes a Activus Connect is named a Great Place to Work® for Third Consecutive Year

Work-From-Home CX Delivery as Business Solution to Inflation Challenges

By Sandy Ellis Global inflation is on the rise, with supply chain disruptions worldwide causing basics like fuel, food, and utilities to reach astronomical new prices, presenting a need for organizations to cut costs and find creative solutions without it being detrimental to customer experience (CX). Equally, with the Fed hiking interest rates in March, Work-From-Home CX Delivery as Business Solution to Inflation Challenges