Saving Lives with CX: Improving Medication Adherence in Healthcare

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In healthcare, personalized service and human connections are paramount for patients at every point of their customer experience (CX) journey. However, healthcare providers and pharmaceutical companies face a considerable challenge: balancing effective CX with patient medication adherence. When starting any new round of medication, patients must adhere strictly to their doctor, pharmacy’s advice, and/or treatment … Saving Lives with CX: Improving Medication Adherence in Healthcare

5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

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Remote work offers a fantastic ability to work productively and control many aspects of your day-to-day routine, but we’ve all experienced those distractions at home that lead to a drop in focus. Whether it’s kids, pets, housemates, endless notifications, or household chores to deal with, SmartVirtual™ workers’ success depends on how they manage nearby distractions, … 5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

5 Health Benefits of Pet Ownership When Working from Home

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Most employees love a good office dog. They can help reduce stress in the workplace, boost office morale, promote productivity, and even improve communication between co-workers. So, with work-from-home now a staple in our professional lives, what benefits can remote workers enjoy with their animal buddies? While it was never ideal to bring your snakes … 5 Health Benefits of Pet Ownership When Working from Home

Activus Connect is named a Great Place to Work® for Third Consecutive Year

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Activus Connect is pleased to share that we are Great Place to Work-Certified™. Certification is a significant achievement, which Activus Connect is proud to have earned for the third consecutive year. This year, 86% of employees said it’s a great place to work – 29 points higher than the average U.S. company. What makes a … Activus Connect is named a Great Place to Work® for Third Consecutive Year

Work-From-Home CX Delivery as Business Solution to Inflation Challenges

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By Sandy Ellis Global inflation is on the rise, with supply chain disruptions worldwide causing basics like fuel, food, and utilities to reach astronomical new prices, presenting a need for organizations to cut costs and find creative solutions without it being detrimental to customer experience (CX). Equally, with the Fed hiking interest rates in March, … Work-From-Home CX Delivery as Business Solution to Inflation Challenges

Inspiring Forward: Impacting Lives

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We met with Nichole Osborn, Director of Learning and Development, to go over her volunteering journey. AC: What organization or local cause did you volunteer for? NICHOLE: I volunteered at the Colorado Palliative & Hospice Care. AC: Can you please provide an overview of their mission? NICHOLE: Per their website, their mission is “to provide … Inspiring Forward: Impacting Lives