Activus Connect is pleased to share that we are Great Place to Work-Certified™. Certification is a significant achievement, which Activus Connect is proud to have earned for the third consecutive year. This year, 86% of employees said it’s a great place to work – 29 points higher than the average U.S. company. What makes a … Activus Connect is named a Great Place to Work® for Third Consecutive Year
By Sandy Ellis Global inflation is on the rise, with supply chain disruptions worldwide causing basics like fuel, food, and utilities to reach astronomical new prices, presenting a need for organizations to cut costs and find creative solutions without it being detrimental to customer experience (CX). Equally, with the Fed hiking interest rates in March, … Work-From-Home CX Delivery as Business Solution to Inflation Challenges
We met with Vontina Hall (VH) to go over her Day of Giving experience, sharing her yoga passion with the guests at a well known resort within her community. AC: What organization or local cause did you volunteer for? VH: I provided a complimentary yoga class at a local resort. AC: Was this your first … Inspiring Forward: For the Love of Yoga!
For some, helping others is an important part of who they are. We recently met with Marcos Castro (MC), one of our payroll specialists, to learn about his Day of Giving experience. AC: What organization or local cause did you volunteer for? MC: I volunteered at Remanso de Paz Church in Moca Puerto Rico with … Inspiring Forward: A Yearly Mission
We met with Nichole Osborn, Director of Learning and Development, to go over her volunteering journey. AC: What organization or local cause did you volunteer for? NICHOLE: I volunteered at the Colorado Palliative & Hospice Care. AC: Can you please provide an overview of their mission? NICHOLE: Per their website, their mission is “to provide … Inspiring Forward: Impacting Lives
For Chris Herron (CH), our Head of Project Management and Workforce Management, giving back is a family tradition. We met with her to go over her Day of Giving, surrounded by fellow volunteers of family and friends. AC: What organization or local cause did you volunteer for? CH: Our Church helps the non-profit organization, Kids … Inspiring Forward: A Family Tradition Supporting Kids Around the World
Offering support based on experience can be very comforting to others as they face similar difficult times. We met with Kieran Losito (KL) to go over her Day of Giving experience supporting women following a breast cancer diagnosis. AC: For your Day of Giving, what organization did you volunteer for? KL: I volunteered at Women … Inspiring Forward: A Cancer Survivor Giving Back
We met with Martha Gromotsky (MG) to learn more about her day of giving experience volunteering at The Little Red Dog, an organization passionate about finding permanent homes for dogs. AC: What organization or local cause did you volunteer for? MG: I volunteer for The Little Red Dog (TLRD), a local dog rescue foundation in … Inspiring Forward: Helping At-Risk Dogs Find Their Forever Homes
Giving back is individual to each of our Ambassadors. We met with John Anthony Woods-Hutchins (JW) to go over his Day-of-Giving experience of working with his son to clean up their neighborhood and surrounding parks within their local community, one bag at a time. AC: For your Day of Giving, how did you contribute? JW: … Inspiring Forward: Cleaning Up Their Community One Bag at a Time
By Nichole Osborn If Covid showed us anything, it’s that empathy, and human connection are everything in customer experience. With unemployment hitting levels not seen since the Great Depression, and health concerns at the forefront of everyone’s minds, people all over the United States have been dealing with crisis after crisis. For the vulnerable and … CX in Times of Crisis: The Importance of Empathy when Serving Vulnerable Customers