Saving Lives with CX: Improving Medication Adherence in Healthcare

In healthcare, personalized service and human connections are paramount for patients at every point of their customer experience (CX) journey. However, healthcare providers and pharmaceutical companies face a considerable challenge: balancing effective CX with patient medication adherence. When starting any new round of medication, patients must adhere strictly to their doctor, pharmacy’s advice, and/or treatment Saving Lives with CX: Improving Medication Adherence in Healthcare

5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

Remote work offers a fantastic ability to work productively and control many aspects of your day-to-day routine, but we’ve all experienced those distractions at home that lead to a drop in focus. Whether it’s kids, pets, housemates, endless notifications, or household chores to deal with, SmartVirtual™ workers’ success depends on how they manage nearby distractions, 5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

5 Health Benefits of Pet Ownership When Working from Home

Most employees love a good office dog. They can help reduce stress in the workplace, boost office morale, promote productivity, and even improve communication between co-workers. So, with work-from-home now a staple in our professional lives, what benefits can remote workers enjoy with their animal buddies? While it was never ideal to bring your snakes 5 Health Benefits of Pet Ownership When Working from Home

Activus Connect is named a Great Place to Work® for Third Consecutive Year

Activus Connect is pleased to share that we are Great Place to Work-Certified™. Certification is a significant achievement, which Activus Connect is proud to have earned for the third consecutive year. This year, 86% of employees said it’s a great place to work – 29 points higher than the average U.S. company. What makes a Activus Connect is named a Great Place to Work® for Third Consecutive Year

Work-From-Home CX Delivery as Business Solution to Inflation Challenges

By Sandy Ellis Global inflation is on the rise, with supply chain disruptions worldwide causing basics like fuel, food, and utilities to reach astronomical new prices, presenting a need for organizations to cut costs and find creative solutions without it being detrimental to customer experience (CX). Equally, with the Fed hiking interest rates in March, Work-From-Home CX Delivery as Business Solution to Inflation Challenges

Inspiring Forward: Impacting Lives

We met with Nichole Osborn, Director of Learning and Development, to go over her volunteering journey. AC: What organization or local cause did you volunteer for? NICHOLE: I volunteered at the Colorado Palliative & Hospice Care. AC: Can you please provide an overview of their mission? NICHOLE: Per their website, their mission is “to provide Inspiring Forward: Impacting Lives