Ambassador Experience

Diversity, Equity, and Inclusion: The Keys to a Successful Talent Hunt 

Imagine a business where every culture, gender, language, and background is represented in its workforce—you’d have an all-star team of the world’s best talent, pretty much guaranteeing innovation, creativity, and success for the brand. Whenever a business wants to get to the next level or elevate its employee experiences, a high level of diversity, equity, Diversity, Equity, and Inclusion: The Keys to a Successful Talent Hunt 

Mastering Work-Life Balance: 10 Stress-Reducing Tips for Remote Jobs

As April is Stress Management Month, now is the time to discuss the importance of time management and maintaining a healthy work-life balance while working from home.   While the past few years have seen a rise in the popularity of remote work, they have also introduced some unique challenges regarding time management, sometimes leading to Mastering Work-Life Balance: 10 Stress-Reducing Tips for Remote Jobs

What It Means To Be An Ambassador at Activus Connect

As customers, we all want the best experiences when dealing with brands. And when businesses can deliver on those expectations and elevate experiences even higher, everyone wins. The brands with the best customer experience (CX) usually have a secret weapon on the front lines: passionate and empathetic brand Ambassadors who take calls, respond to messages, What It Means To Be An Ambassador at Activus Connect

Elevating the Employee Experience: Why It Matters and How to Do It 

Elevating employee experience (EX) is crucial in today’s competitive environment, where a company’s capacity to provide exceptional EX determines successful recruitment, retention, and customer satisfaction. Businesses with strong EX have higher productivity and retention rates than those with weak EX and have a higher chance of successfully undergoing a digital transformation. Additionally, EX-focused organizations are Elevating the Employee Experience: Why It Matters and How to Do It 

Advancing with Activus: 3 Critical Elements of WFH Employee Retention

By Jenny Genge With employees leaving their jobs in droves and demanding more from their employers, retention is a critical issue for modern businesses. Retaining valuable employees is somewhat easier for companies that provide a work-from-home (WFH) employment model but still introduces a unique set of challenges. As a 100% remote company, Activus Connect has Advancing with Activus: 3 Critical Elements of WFH Employee Retention

How Activus Empowers Remote Ambassadors Through Skills Development

By Nichole Osborn Work-at-home careers in customer experience (CX) are more popular than ever, but as these jobs evolve so rapidly, they require employees and employers to heavily commit to skill development to be successful. The main challenge for CX companies is continuously training remote employees in soft and hard skills while ensuring they stay How Activus Empowers Remote Ambassadors Through Skills Development

Enhancing Talent Acquisition Techniques through Employee Experience

Acquiring quality talent in today’s market is no easy task. Mass resignations, inflation, and rapidly evolving employee demands mean that HR leaders must continuously adapt their approach to talent acquisition. With Talent Acquisition Day on the horizon, celebrating the critical role that talent acquisition agents play in the job sector, we wanted to look at Enhancing Talent Acquisition Techniques through Employee Experience

5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

Remote work offers a fantastic ability to work productively and control many aspects of your day-to-day routine, but we’ve all experienced those distractions at home that lead to a drop in focus. Whether it’s kids, pets, housemates, endless notifications, or household chores to deal with, SmartVirtual™ workers’ success depends on how they manage nearby distractions, 5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success