In a time when personal data is more valuable than ever, businesses cannot afford to lose customer trust over privacy concerns. However, trust isn’t just earned through excellent service – it’s built on the foundation of how businesses handle customer data, and digital trust is the new currency in customer relationships. As customers grow more … Building Digital Trust: The New Era of Customer Experience
Did you know: In 2023, cyberattacks cost businesses over $8 trillion globally. Experts predict that by 2025, cybercrime could cause global damage exceeding $10.5 trillion annually. (Digitaldefynd) These staggering numbers highlight a critical point: cybersecurity is no longer optional. Phishing, ransomware, and data breaches are becoming more frequent; no one is immune to the risk. … Cyber Security Awareness: Protect your Digital World
It’s so easy to focus solely on customer satisfaction and external results in a “customer is always right” type of society, but what if the key to lasting success lies within? At Activus Connect, the heart of success lies in its people. As a company that has built its reputation on providing exceptional customer service, … Elevating Experiences from Within
Working from home has its perks but without the right setup, your home office can quickly become a space of distraction, discomfort, and clutter. When working remotely, it’s crucial to design an office space that is both functional and comfortable. The good news? You don’t need to overhaul your entire space to see big improvements. … Home Office Hacks: Boost Productivity and Comfort
In today’s digital world, customer service has taken a bold leap into the remote realm, where face-to-face interactions are replaced by chat windows and phone calls. But even without physical presence, one thing remains constant: the power of soft skills. The ability to communicate clearly, build trust, and solve problems with empathy is more crucial … The Role of Soft Skills in Remote Customer Service
Remote work has been on the rise since the Covid-19 pandemic and is only gaining more momentum as time goes on. According to Forbes, to make remote work successful, companies must use and invest in the right technology and tools to help support remote teams. This includes collaboration tools, video conferencing software, and project management … Enhancing Remote Communication: Best Practices and Tools
We met with NaQuoette Felder-Stubblefield (NF) who volunteered at Anderson Academy’s rainy field day in Houston, ensuring child safety and managing activities with enthusiasm. Her fulfilling experience met her expectations and sparked a desire to return next year, inspiring others to volunteer for the joy and personal reward it brings! AC: What organization or local … Inspiring Forward: Joyful Volunteering Experience
We met with Tori Shamblin (TS) who shared her experience during the process of rebuilding and nurturing a church as she took on a pivotal role in maintaining the church’s tidiness and structure. AC: What organization or local cause did you volunteer for? TS: I volunteered at our local library. They only have one librarian, … Inspiring Forward: Finding Peace and Purpose through Volunteerism
We connected with Debra Ellis (DE), who volunteered at Bridging Hunger with Cross Church International. She expressed her passion for supporting at-risk teens and dreams of opening a non-profit called Project Take Back, aimed at steering youth away from negative influences. AC: What organization or local cause did you volunteer for? DE: I worked for … Inspiring Forward: Sharing Her Passion for Community and Youth Empowerment
We connected with Regiannia Thompson (RT), who volunteered with an organization called First Baptist Church in Montgomery, AL, on a mission dedicated to distributing essential goods and food to those in need. AC: What organization or local cause did you volunteer for? RT: I volunteered for First Baptist Church in Montgomery, Al. AC: Can you … Inspiring Forward: A Commitment to Giving Back