Happy Employees; Happier Customers: The Perks (and Secrets) of Elevated EX
More and more businesses are beginning to understand a simple yet powerful truth: when employees are happy, customers tend to be happy, too. Companies that excel in nurturing their workforce and improving employee experience (EX) usually see a direct, positive impact on customer satisfaction and customer experience (CX). Everything from the general work environment, access … Happy Employees; Happier Customers: The Perks (and Secrets) of Elevated EX