Ambassador Experience

Elevating the Traditional COE Model with a Virtual Community of Excellence

By Sandy Ellis Despite the magnitude of global challenges and distractions over the preceding eighteen months, company leaders continue to seek how best to operate, grow and transform their business. A common pre-pandemic practice was to establish a Center of Excellence (COE) in a physical location that was staffed by subject matter experts. The experts Elevating the Traditional COE Model with a Virtual Community of Excellence

Portable Career as a Military Spouse

At Activus Connect, we’re always proud to highlight the courageous actions of our brave veterans but equally celebrate the sacrifices made by their significant others. With Military Spouse Appreciation Day falling on May 7th, what better time to tell the story of one of our Ambassadors, Jonathan Martinez, whose husband serves as a first-class petty Portable Career as a Military Spouse

Living an Adventurous, Inspiring Life as an Ammunitions Specialist and a Mother

Here at Activus Connect, we take pride in celebrating our honorable veterans and their impactful life experiences. This week, Michelle House, one of our Team Experience Coordinators, tells us about her incredible adventures in the Army while serving as a military parent. Early Life and Adventurous Inspiration Michelle was born and raised in Staten Island, Living an Adventurous, Inspiring Life as an Ammunitions Specialist and a Mother

Courage, Honor, Commitment: Life as a Military Child, Parent, and Veteran

At Activus Connect, we are proud to highlight our honorable veterans and their impactful life experiences. This week, Wendy Davis, one of our Team Experience Coordinators, shares her incredible story of service in the Navy as a military parent. Early Years and Military Upbringing Wendy grew up in Los Angeles, California, but moved to Arkansas, Courage, Honor, Commitment: Life as a Military Child, Parent, and Veteran

Shaping Integrity and Morals Through Two Generations of Military Life

At Activus Connect, we are proud to share our honorable Veterans and their families’ impactful experiences. Let’s kick things off with Ruth Sadler, one of our incredible new Ambassadors, to learn what it was like growing up with a parent who served in the military and then becoming a military parent herself. Early Life Lessons Shaping Integrity and Morals Through Two Generations of Military Life

Life at Activus: For the Best Customer Experience, Make Connections

Great customer experience doesn’t always come naturally, but some are born to provide it. Rebecca “Peyton” Heitman is one of those people capable of listening to everyone and making them feel at ease. As fate would have it, her natural ability to serve others led her to a rewarding career in customer experience delivery at Life at Activus: For the Best Customer Experience, Make Connections

International Women’s Day: Advice for Aspiring Entrepreneurs

By Minerva Serrano I’m always looking for opportunities to coach and mentor others with entrepreneurial dreams, so when a colleague suggested I share my thoughts in conjunction with International Women’s Day, I jumped at the chance. Activus Connect is a certified Women’s Business Enterprise (WBE) and Minority Business Enterprise (MBE). In just three years, we’ve International Women’s Day: Advice for Aspiring Entrepreneurs

Career Stories: From New Recruit to Dream Job in Less than a Year

Opportunities for personal growth and career progression are significant at any company. Not only do they help attract great talent, but they also improve retention and overall team motivation. However, all too often, companies in the customer experience and BPO space fail to offer anything past the traditional agent-supervisor-manager track, which can deter high-quality candidates. Career Stories: From New Recruit to Dream Job in Less than a Year