Christmas is a time to share joy and blessings with those around us by giving back and creating happy memories with them. We met with Leslie Vega Salinas (LVS) to go over her Day of Giving experience volunteering at Mercy House. AC: What organization or local cause did you volunteer for? LVS: I volunteered for … Inspiring Forward at Mercy House
By Jenny Genge With employees leaving their jobs in droves and demanding more from their employers, retention is a critical issue for modern businesses. Retaining valuable employees is somewhat easier for companies that provide a work-from-home (WFH) employment model but still introduces a unique set of challenges. As a 100% remote company, Activus Connect has … Advancing with Activus: 3 Critical Elements of WFH Employee Retention
By Nichole Osborn Work-at-home careers in customer experience (CX) are more popular than ever, but as these jobs evolve so rapidly, they require employees and employers to heavily commit to skill development to be successful. The main challenge for CX companies is continuously training remote employees in soft and hard skills while ensuring they stay … How Activus Empowers Remote Ambassadors Through Skills Development
by Felix Serrano Data analytics is not only a science; it’s an art form capable of changing how organizations deliver customer experience (CX). When applied correctly, data analytics helps companies pinpoint and predict demand, flag potential risks, meet efficiency objectives, boost revenue, and develop a deep understanding of their customers. However, the challenge for most … The Art of Data Analytics: Insights that Lead to Elevated Experiences
New season, new opportunities to give back. We met with Tanya Buchtela (TB), one of our trainers, to go over her Day of Giving experience. AC: What organization or local cause did you volunteer for? TB: My Local church has an annual Fall Festival and each year they choose where the funds will go. This … Inspiring Forward: Fall Festival Giving
By Marc Robinson As technologies evolve, enterprise data and systems become more vulnerable to attacks, making cybersecurity critical to the success and resilience of any business. Threat actors and adversaries want to compromise companies for several reasons, whether for financial gain, espionage, or simply to see if a hack is possible. As such, leaders must … How Activus Connect Stays Cyber Secure in a Remote Work Setting
We met with Jennifer Flannery (JF) to go over her Day of Giving experience volunteering at Atlanta’s Girl Scout Camp. AC: What organization or local cause did you volunteer for? JF: I volunteered for a week at Girl Scout Camp Sassafras. AC: Can you please provide an overview of their mission? JF: The Girl Scouts’ … Inspiring Forward: Discovering Nature with the Girl Scouts of Atlanta
We met with Nichole Osborn, Director of Learning and Development, to go over her volunteering baking experience. AC: What organization or local cause did you volunteer for? Nichole: Colorado Palliative and Hospice Care is the organization that I volunteer for. My daughter Sarah and I spent the day making cookies to put in baskets to … Inspiring Forward: Cookies for Care
Two years after the devastating blow dealt by COVID-19, the travel and hospitality sector is bouncing back as people embark on new adventures. Still, the industry returns to a very different environment that requires a new approach to customer experience (CX) delivery. The first challenge is dealing with growing demand. According to a study by … Combining Travel with Elevated CX to Ensure Enhanced Adventures
Acquiring quality talent in today’s market is no easy task. Mass resignations, inflation, and rapidly evolving employee demands mean that HR leaders must continuously adapt their approach to talent acquisition. With Talent Acquisition Day on the horizon, celebrating the critical role that talent acquisition agents play in the job sector, we wanted to look at … Enhancing Talent Acquisition Techniques through Employee Experience