Juggling It All: 5 Tips and Tricks for Parents Working From Home

What do sudden dinosaur attacks, juice spillages, and impromptu pots and pans concerts have in common? For the work-from-home parent, they’re just another Tuesday. With the flexibility that a work-for-home career provides, parents are blessed with never missing any of their kids’ firsts, getting a few extra snuggles during breaks, and the opportunity to build Juggling It All: 5 Tips and Tricks for Parents Working From Home

Inspiring Forward: Making a Difference at Richmond Drive

We had the opportunity to connect with Shaqueta Bragdon (SB), who participated in assisting and supervising children during their field trip, but also actively engaged in volunteering to uplift and support her community. AC: What organization or local cause did you volunteer for? SB: I volunteered at my daughter’s elementary school, Richmond Drive, as a Inspiring Forward: Making a Difference at Richmond Drive

From Distant Colleagues to Close Friends: How to Connect with Coworkers Across the Digital Divide

Working from home sure has its perks, but sometimes, the endless video calls and faceless emails can leave us remote workers feeling like we’re stranded on an island. Did you know that feeling isolated can actually hinder your performance? Studies show that having best friends at work is crucial to employee engagement and job success, From Distant Colleagues to Close Friends: How to Connect with Coworkers Across the Digital Divide

Happy Employees; Happier Customers: The Perks (and Secrets) of Elevated EX

More and more businesses are beginning to understand a simple yet powerful truth: when employees are happy, customers tend to be happy, too. Companies that excel in nurturing their workforce and improving employee experience (EX) usually see a direct, positive impact on customer satisfaction and customer experience (CX). Everything from the general work environment, access Happy Employees; Happier Customers: The Perks (and Secrets) of Elevated EX

Convenience, Consistency, and Loyalty: Mastering The Keys to Elevated CX

Pop quiz: how is customer satisfaction affecting your business? In the third quarter of 2023, overall customer satisfaction increased by 1.3% in the U.S., directly growing consumer spending by 4%, according to the American Customer Satisfaction Index. Plus, in a WiserOwl survey of 1,000 consumers, 91% said they would rather leave a company than repeatedly Convenience, Consistency, and Loyalty: Mastering The Keys to Elevated CX

Inspiring Forward: Mixing Fun Activities with a Spark of Perseverance

We were thrilled to engage with Jennifer Flannery (JF) a dedicated member of the Girl Scout community. She passionately fosters a love for enjoyable camping experiences among her daughters and other girls, guiding them on a journey toward personal growth. AC: What organization or local cause did you volunteer for? JF: I volunteered with Girl Inspiring Forward: Mixing Fun Activities with a Spark of Perseverance

Inspiring Forward: Empowering Youth to Become the Best Version of Themselves

We had the opportunity to engage with Marc Robinson (MR), a dedicated advocate for empowering young men through refined etiquette. Through his commitment to giving back to the youth, he equips them with the skills and confidence needed for effective presentations. AC: What organization or local cause did you volunteer for? MR: My son and Inspiring Forward: Empowering Youth to Become the Best Version of Themselves

5 Tips for Providing Exceptional CX During the Holiday Hustle

As the holiday season arrives, businesses face a blizzard of customer demand, so excellent customer experience (CX) is more critical than ever, as it can significantly shape customer perceptions of a brand, even beyond the festive period. Amidst the hustle and stress, customers seek memorable and efficient experiences that allow them to focus on what’s 5 Tips for Providing Exceptional CX During the Holiday Hustle