Ambassador Experience

Elevating the Employee Experience: Why It Matters and How to Do It 

Elevating employee experience (EX) is crucial in today’s competitive environment, where a company’s capacity to provide exceptional EX determines successful recruitment, retention, and customer satisfaction. Businesses with strong EX have higher productivity and retention rates than those with weak EX and have a higher chance of successfully undergoing a digital transformation. Additionally, EX-focused organizations are Elevating the Employee Experience: Why It Matters and How to Do It 

Advancing with Activus: 3 Critical Elements of WFH Employee Retention

By Jenny Genge With employees leaving their jobs in droves and demanding more from their employers, retention is a critical issue for modern businesses. Retaining valuable employees is somewhat easier for companies that provide a work-from-home (WFH) employment model but still introduces a unique set of challenges. As a 100% remote company, Activus Connect has Advancing with Activus: 3 Critical Elements of WFH Employee Retention

How Activus Empowers Remote Ambassadors Through Skills Development

By Nichole Osborn Work-at-home careers in customer experience (CX) are more popular than ever, but as these jobs evolve so rapidly, they require employees and employers to heavily commit to skill development to be successful. The main challenge for CX companies is continuously training remote employees in soft and hard skills while ensuring they stay How Activus Empowers Remote Ambassadors Through Skills Development

Enhancing Talent Acquisition Techniques through Employee Experience

Acquiring quality talent in today’s market is no easy task. Mass resignations, inflation, and rapidly evolving employee demands mean that HR leaders must continuously adapt their approach to talent acquisition. With Talent Acquisition Day on the horizon, celebrating the critical role that talent acquisition agents play in the job sector, we wanted to look at Enhancing Talent Acquisition Techniques through Employee Experience

5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

Remote work offers a fantastic ability to work productively and control many aspects of your day-to-day routine, but we’ve all experienced those distractions at home that lead to a drop in focus. Whether it’s kids, pets, housemates, endless notifications, or household chores to deal with, SmartVirtual™ workers’ success depends on how they manage nearby distractions, 5 Tips for Creating a SmartVirtual™ Work Environment that Drives Success

5 Health Benefits of Pet Ownership When Working from Home

Most employees love a good office dog. They can help reduce stress in the workplace, boost office morale, promote productivity, and even improve communication between co-workers. So, with work-from-home now a staple in our professional lives, what benefits can remote workers enjoy with their animal buddies? While it was never ideal to bring your snakes 5 Health Benefits of Pet Ownership When Working from Home

Activus Connect is named a Great Place to Work® for Third Consecutive Year

Activus Connect is pleased to share that we are Great Place to Work-Certified™. Certification is a significant achievement, which Activus Connect is proud to have earned for the third consecutive year. This year, 86% of employees said it’s a great place to work – 29 points higher than the average U.S. company. What makes a Activus Connect is named a Great Place to Work® for Third Consecutive Year

How Activus is Creating a Great Workplace for Women Amid Mass Resignations

By Jenny Genge, VP Ambassador Experience Support With the Great Resignation continuing across the US, one interesting trend has become apparent: women are currently leading the mass exodus. Women in every industry are leaving their jobs at a rate of about three times that of men, according to a recent report by women’s empowerment platform How Activus is Creating a Great Workplace for Women Amid Mass Resignations

Life at Activus: Balancing Civilian Life with a Military Career in Puerto Rico

One of the most life-changing benefits of working at home in customer experience is the flexibility to pursue other vocations and manage your existing responsibilities, making it a perfect fit for those in the military reserves. In the right role, reservists can earn an impactful living wage while having the freedom to jump into action Life at Activus: Balancing Civilian Life with a Military Career in Puerto Rico