As we gather around the table this holiday season, a time for reflection and gratitude, it’s important to remember the impact of giving and how small acts of kindness can transform lives. At Activus Connect, the holiday season is more than just a time for celebration – it’s an opportunity to make a difference. Giving … The Gift of Giving: Activus Connect’s Culture of Giving Back
For companies, open enrollment season is more than just a checkbox; it’s an opportunity to support employees in making informed choices about their health and well-being. Navigating the world of health insurance can be daunting for employees and HR department alike. From understanding plan options to decoding insurance jargon, there’s a lot to take in … Health Insurance 101: Navigating Open Enrollment
Throughout our nation’s history, our veterans and military families have boldly answered the call of duty to defend our freedom and made sacrifices for their fellow Americans. (Proclamation 2019) Each November, we celebrate National Veteran and Military Families Month, a time dedicated to honoring these sacrifices made and contributions of veterans, active-duty service members, and … Honoring Veterans and Military Families at Activus Connect
In a time when personal data is more valuable than ever, businesses cannot afford to lose customer trust over privacy concerns. However, trust isn’t just earned through excellent service – it’s built on the foundation of how businesses handle customer data, and digital trust is the new currency in customer relationships. As customers grow more … Building Digital Trust: The New Era of Customer Experience
Did you know: In 2023, cyberattacks cost businesses over $8 trillion globally. Experts predict that by 2025, cybercrime could cause global damage exceeding $10.5 trillion annually. (Digitaldefynd) These staggering numbers highlight a critical point: cybersecurity is no longer optional. Phishing, ransomware, and data breaches are becoming more frequent; no one is immune to the risk. … Cyber Security Awareness: Protect your Digital World
It’s so easy to focus solely on customer satisfaction and external results in a “customer is always right” type of society, but what if the key to lasting success lies within? At Activus Connect, the heart of success lies in its people. As a company that has built its reputation on providing exceptional customer service, … Elevating Experiences from Within
Working from home has its perks but without the right setup, your home office can quickly become a space of distraction, discomfort, and clutter. When working remotely, it’s crucial to design an office space that is both functional and comfortable. The good news? You don’t need to overhaul your entire space to see big improvements. … Home Office Hacks: Boost Productivity and Comfort
In today’s digital world, customer service has taken a bold leap into the remote realm, where face-to-face interactions are replaced by chat windows and phone calls. But even without physical presence, one thing remains constant: the power of soft skills. The ability to communicate clearly, build trust, and solve problems with empathy is more crucial … The Role of Soft Skills in Remote Customer Service
Remote work has been on the rise since the Covid-19 pandemic and is only gaining more momentum as time goes on. According to Forbes, to make remote work successful, companies must use and invest in the right technology and tools to help support remote teams. This includes collaboration tools, video conferencing software, and project management … Enhancing Remote Communication: Best Practices and Tools
We met with NaQuoette Felder-Stubblefield (NF) who volunteered at Anderson Academy’s rainy field day in Houston, ensuring child safety and managing activities with enthusiasm. Her fulfilling experience met her expectations and sparked a desire to return next year, inspiring others to volunteer for the joy and personal reward it brings! AC: What organization or local … Inspiring Forward: Joyful Volunteering Experience