The holiday countdown is on, and if you’re scrambling for last-minute gifts, you’re not alone. Between sold-out shelves and delivery deadlines, the pressure to find the perfect present can feel overwhelming. But don’t panic – there’s a way to make this season of giving less stressful. With a little strategy and the help of retailers … Mastering Last-Minute Holiday Shopping with The Help of Excellent CX
We were delighted to connect with Regin Manlapaz (RM), who volunteered with Samaritan’s Purse Operation Christmas Child for their Day of Giving. As a first-time volunteer, RM found joy in selecting gifts, connecting with other volunteers, and leading a prayer. Inspired by the experience, RM encourages others to embrace the fulfillment of giving back. AC: … Inspiring Forward: Spreading Joy Through Samaritan’s Purse Operation Christmas Child
We met with Jasmine Brown (JB), who shared her experience where she volunteered as a chaperone for her son’s school field trip to Hill Ridge Farms. She shared insights into the school’s “Students First” mission, her role in supporting the 3rd-grade team, and how this opportunity allowed her to build connections while giving back to … Inspiring Forward: Building Connections Through Acts of Kindness
The holidays are here and so is the chaos! Travelers are flocking to airports, train stations, and rental car counters like it’s a Black Friday sale on wheels. Peak travel season is a whirlwind of activity, with increased volume, heightened stress levels, and an unrelenting demand for efficient service. Travel companies face overbooked flights, delayed … Elevating Customer Experience During Peak Travel Season
As we gather around the table this holiday season, a time for reflection and gratitude, it’s important to remember the impact of giving and how small acts of kindness can transform lives. At Activus Connect, the holiday season is more than just a time for celebration – it’s an opportunity to make a difference. Giving … The Gift of Giving: Activus Connect’s Culture of Giving Back
The holidays are a season of joy, cheer… and the occasional customer meltdown over delayed packages. As a remote customer service agent, you’re at the heart of it all – fielding everything from festive gratitude to frantic inquiries. It’s the busiest time of the year, but it doesn’t have to drain your energy or dim … Thriving in Customer Service During the Holidays
When it comes to year-end shopping frenzy, such as Black Friday and Cyber Monday, it’s not just shoppers gearing up for the thrill of the hunt – businesses are, too! As customers race to score the best deals on everything, support teams are racing to keep up with the rush. With shopping carts filling up … Turning Holiday Shoppers into Loyal Customers through Elevated CX
For companies, open enrollment season is more than just a checkbox; it’s an opportunity to support employees in making informed choices about their health and well-being. Navigating the world of health insurance can be daunting for employees and HR department alike. From understanding plan options to decoding insurance jargon, there’s a lot to take in … Health Insurance 101: Navigating Open Enrollment
Throughout our nation’s history, our veterans and military families have boldly answered the call of duty to defend our freedom and made sacrifices for their fellow Americans. (Proclamation 2019) Each November, we celebrate National Veteran and Military Families Month, a time dedicated to honoring these sacrifices made and contributions of veterans, active-duty service members, and … Honoring Veterans and Military Families at Activus Connect
Ah, the joys of traveling abroad: stunning sights, unforgettable food, and… the sudden urge to clutch your phone like a lifeline. Let’s be real – no one wants to be the unfortunate soul scrambling to cancel cards after a coffee shop Wi-Fi session goes wrong. As international travel becomes more accessible, so does the risk … Stay Safe Abroad: Tips for Protecting Your Data While Traveling