At Activus Connect, we are proud to highlight the members of our team who serve and support the military, sharing some of their impactful life experiences. In today’s blog, Dawn Nash, our Director of Recruiting and Enculturation, shares her multi-generational story. Early Years and Military Upbringing Dawn was born into a military household, so high … Protecting People as a Family Tradition
Most employees love a good office dog. They can help reduce stress in the workplace, boost office morale, promote productivity, and even improve communication between co-workers. So, with work-from-home now a staple in our professional lives, what benefits can remote workers enjoy with their animal buddies? While it was never ideal to bring your snakes … 5 Health Benefits of Pet Ownership When Working from Home
By Sandy Ellis Global inflation is on the rise, with supply chain disruptions worldwide causing basics like fuel, food, and utilities to reach astronomical new prices, presenting a need for organizations to cut costs and find creative solutions without it being detrimental to customer experience (CX). Equally, with the Fed hiking interest rates in March, … Work-From-Home CX Delivery as Business Solution to Inflation Challenges
We met with Nichole Osborn, Director of Learning and Development, to go over her volunteering journey. AC: What organization or local cause did you volunteer for? NICHOLE: I volunteered at the Colorado Palliative & Hospice Care. AC: Can you please provide an overview of their mission? NICHOLE: Per their website, their mission is “to provide … Inspiring Forward: Impacting Lives
For Chris Herron (CH), our Head of Project Management and Workforce Management, giving back is a family tradition. We met with her to go over her Day of Giving, surrounded by fellow volunteers of family and friends. AC: What organization or local cause did you volunteer for? CH: Our Church helps the non-profit organization, Kids … Inspiring Forward: A Family Tradition Supporting Kids Around the World
Offering support based on experience can be very comforting to others as they face similar difficult times. We met with Kieran Losito (KL) to go over her Day of Giving experience supporting women following a breast cancer diagnosis. AC: For your Day of Giving, what organization did you volunteer for? KL: I volunteered at Women … Inspiring Forward: A Cancer Survivor Giving Back
We met with Martha Gromotsky (MG) to learn more about her day of giving experience volunteering at The Little Red Dog, an organization passionate about finding permanent homes for dogs. AC: What organization or local cause did you volunteer for? MG: I volunteer for The Little Red Dog (TLRD), a local dog rescue foundation in … Inspiring Forward: Helping At-Risk Dogs Find Their Forever Homes
By Nichole Osborn If Covid showed us anything, it’s that empathy, and human connection are everything in customer experience. With unemployment hitting levels not seen since the Great Depression, and health concerns at the forefront of everyone’s minds, people all over the United States have been dealing with crisis after crisis. For the vulnerable and … CX in Times of Crisis: The Importance of Empathy when Serving Vulnerable Customers
For Angie Dixon (AD), giving back is part of who she is. As a Master Gardener, she regularly volunteers at the University of Florida’s Institute of Food and Agricultural Sciences (IFAS) Extension office. AC: Can you tell us a bit about the organization? AD: The Extension Office is a division of the University of Florida … Inspiring Forward at the IFAS EXTENSION OFFICE of ORANGE COUNTY
Mobile devices have become a vital gateway for brands to connect with customers, so it’s critical to provide a high-quality customer experience during every mobile engagement. However, customer needs and behavior drastically change depending on what device they’re using and how they’re accessing mobile content, so it’s essential to keep up with these mobile trends … These 4 Trends are Shaping the Future of Mobile Telecoms CX