Abia Powell (AP), with her compassionate heart, stepped into the world of volunteerism with the North Fulton Community Charities (NFCC) food pantry. For her, it was more than just a Day of Giving; it was a journey of empathy, community building, and personal fulfillment. Engaging in packing and distributing groceries to families in need, Abia … Inspiring Forward: A Heartfelt Contribution at the NFCC Pantry
March is Women’s History Month – A time to honor the achievements, resilience, and leadership of women throughout history. From breaking barriers in the workplace to driving innovation across industries, women continue to shape the world in powerful ways. At Activus Connect, we recognize the invaluable contributions of the women who lead, inspire, and uplift … Empowered Women, Inspiring Futures: Celebrating Women’s History Month at Activus Connect
In today’s digital world, customer expectations are higher than ever – quick responses, personalized interactions, and seamless service are the new norm. As expectations change and get more demanding, it’s far easier to fall short in customers’ eyes. (HubSpot) For remote customer service teams without SmartVirtualTM agents (or as we call them, ambassadors), staying connected … Staying Connected: Enhancing CX with SmartVirtual and WFH Communication Efficiency
At Activus Connect, we take pride in fostering a diverse and inclusive workplace where every voice is valued. Black History Month is a time to reflect on the rich history, culture, and achievements of African Americans, while also recognizing the ongoing journey toward equity and representation. This month, we celebrate the incredible contributions of our … Life At Activus: Celebrating Black History Month
Pets bring joy, companionship, and countless benefits to our daily lives, but did you know they can also enhance productivity and well-being in the workplace? In honor of National Love Your Pet Day on February 20th, we’re celebrating the positive impact of pets on both remote employees and companies. At Activus Connect, our team members … Paws & Productivity: How Pets Enhance Remote Work & Company Culture
Imagine walking into your favorite coffee shop and before you even say a word, the barista greets you by name and starts making your usual order – extra caramel, just the way you like it. Feels good, right? That’s the magic of a customer experience (CX) filled with warmth, care, and a little sprinkle of … Spreading Love Through Elevated CX
Every heartbeat tells a story, and this February, we’re celebrating American Heart Month by championing healthier lives and stronger hearts! American Heart Month is a nationwide campaign dedicated to raising awareness about heart disease. By shining a spotlight on heart disease prevention, American Heart Month empowers people to take proactive steps toward healthier lives while … American Heart Month: How Customer Service Supports Healthcare Initiatives
Achieving a work-life balance is like solving a puzzle: each piece represents an important aspect of life (work, health, relationships, self-care), and balance happens when they all fit together. Studies have found that remote workers are more productive, healthier and typically enjoy a more positive work-life balance. However, remote working is not all sunshine and … Celebrating National Puzzle Day: Enhancing Work-Life Balance and Mental Health in a WFH World
Working from home during winter has its perks – no icy commutes, cozy sweaters, and hot coffee always within reach. But as the temperatures drop, your energy bills can start to climb, thanks to heaters, lights, and all the gadgets that keep your workday running. The good news? With a few simple changes, you can … Winter Energy Hacks for Remote Workers
The start of a new year is the perfect time to reflect on financial goals and set resolutions to improve your financial health. According to a recent study from WalletHub, 52% of Americans plan to make finance-related New Year’s resolutions. Whether it’s saving more, paying off debt, or building an emergency fund, achieving these goals … Fresh Start, Stronger Finances: How CX Supports Financial Planning Success