After the holidays, Taylor Vallo (TV) saw a need in her hometown and decided to act. With her son, she filled a local church’s Blessing Box with essentials like canned goods, pasta, and peanut butter to help families facing food insecurity. AC: What organization or local cause did you volunteer for? TV: We live in … Inspiring Forward: Filling the Blessing Box, Filling Hearts
With stickers, stamps, and warmth in her heart, Dawn Forbes (DF) took part in her first Day of Giving from the comfort of her couch. She joined Love for Our Elders to write and decorate 20 letters for seniors experiencing isolation, proving that mobility doesn’t limit generosity. AC: What organization or local cause did you … Inspiring Forward: Letters of Love from the Heart and Home
For Tamika Jones (TJ), giving back is a lifestyle. She dedicated her Day of Giving to a post-Christmas outreach event with Hoodies and Healing, where she helped serve meals and assemble care packages for people experiencing homelessness. AC: What organization or local cause did you volunteer for? TJ: Hoodies and Healing AC: Can you please … Inspiring Forward: Giving with Grace Through Hoodies and Healing
Cherette Conely (CC) chose to spend her Day of Giving where she already finds joy, her son’s school. Volunteering at the arts and crafts end-of-year celebration, she brought snacks, painted birdhouses, and helped make beautiful memories with young students. AC: What organization or local cause did you volunteer for? cc: I volunteered at my son’s … Inspiring Forward: Painting Joy at the End-of-Year Party
Working from home during winter has its perks – no icy commutes, cozy sweaters, and hot coffee always within reach. But as the temperatures drop, your energy bills can start to climb, thanks to heaters, lights, and all the gadgets that keep your workday running. The good news? With a few simple changes, you can … Winter Energy Hacks for Remote Workers
The holiday countdown is on, and if you’re scrambling for last-minute gifts, you’re not alone. Between sold-out shelves and delivery deadlines, the pressure to find the perfect present can feel overwhelming. But don’t panic – there’s a way to make this season of giving less stressful. With a little strategy and the help of retailers … Mastering Last-Minute Holiday Shopping with The Help of Excellent CX
We were delighted to connect with Regin Manlapaz (RM), who volunteered with Samaritan’s Purse Operation Christmas Child for their Day of Giving. As a first-time volunteer, RM found joy in selecting gifts, connecting with other volunteers, and leading a prayer. Inspired by the experience, RM encourages others to embrace the fulfillment of giving back. AC: … Inspiring Forward: Spreading Joy Through Samaritan’s Purse Operation Christmas Child
We met with Jasmine Brown (JB), who shared her experience where she volunteered as a chaperone for her son’s school field trip to Hill Ridge Farms. She shared insights into the school’s “Students First” mission, her role in supporting the 3rd-grade team, and how this opportunity allowed her to build connections while giving back to … Inspiring Forward: Building Connections Through Acts of Kindness
We met with Scotia Marshall (SM) to learn about her inspiring journey of giving back to the community. She dedicated her time and energy to supporting families in need, particularly within the foster youth system. AC: What organization or local cause did you volunteer for? SM: I volunteered for families in need during Helene and … Inspiring Forward: Spotlight on Community Impact
The Covid-19 pandemic accelerated the shift to remote work, creating a landscape where customer service teams now operate across diverse countries, languages, and cultures. In this hyper-connected world, delivering exceptional service means more than just having a strong internet connection—it requires cultural sensitivity. This crucial skill can define your team’s success, transforming customer interactions, building … Building Bridges: Cultural Sensitivity in Remote CX Teams