Kirstie Alvarado’s (KA) Day of Giving brought her to Blue Prints and Spring House, where she supported young children in exploring farm life and learning in a hands-on way. AC: What organization or local cause did you volunteer for? KA: I volunteered at the Blue Prints during their field trip to Spring House. AC: Can … Inspiring Forward: Breaking Barriers With Blue Prints and Spring House
Volunteering is more than just lending a hand; it is an opportunity to create meaningful connections and make a difference in your community. For Adrienne Quinnie (AQ), this journey began at a place that once supported her own family. AC: What organization or local cause did you volunteer for? AQ: Jonesboro Community Food Center AC: … Inspiring Forward: Finding Fulfillment at the Jonesboro Community Food Center
Working from home during winter has its perks – no icy commutes, cozy sweaters, and hot coffee always within reach. But as the temperatures drop, your energy bills can start to climb, thanks to heaters, lights, and all the gadgets that keep your workday running. The good news? With a few simple changes, you can … Winter Energy Hacks for Remote Workers
The holiday countdown is on, and if you’re scrambling for last-minute gifts, you’re not alone. Between sold-out shelves and delivery deadlines, the pressure to find the perfect present can feel overwhelming. But don’t panic – there’s a way to make this season of giving less stressful. With a little strategy and the help of retailers … Mastering Last-Minute Holiday Shopping with The Help of Excellent CX
We were delighted to connect with Regin Manlapaz (RM), who volunteered with Samaritan’s Purse Operation Christmas Child for their Day of Giving. As a first-time volunteer, RM found joy in selecting gifts, connecting with other volunteers, and leading a prayer. Inspired by the experience, RM encourages others to embrace the fulfillment of giving back. AC: … Inspiring Forward: Spreading Joy Through Samaritan’s Purse Operation Christmas Child
We met with Jasmine Brown (JB), who shared her experience where she volunteered as a chaperone for her son’s school field trip to Hill Ridge Farms. She shared insights into the school’s “Students First” mission, her role in supporting the 3rd-grade team, and how this opportunity allowed her to build connections while giving back to … Inspiring Forward: Building Connections Through Acts of Kindness
We met with Scotia Marshall (SM) to learn about her inspiring journey of giving back to the community. She dedicated her time and energy to supporting families in need, particularly within the foster youth system. AC: What organization or local cause did you volunteer for? SM: I volunteered for families in need during Helene and … Inspiring Forward: Spotlight on Community Impact
The Covid-19 pandemic accelerated the shift to remote work, creating a landscape where customer service teams now operate across diverse countries, languages, and cultures. In this hyper-connected world, delivering exceptional service means more than just having a strong internet connection—it requires cultural sensitivity. This crucial skill can define your team’s success, transforming customer interactions, building … Building Bridges: Cultural Sensitivity in Remote CX Teams
We met with Alexis Perez (AP), who shared that she dedicated her time to supporting her mother’s charitable farm by actively participating in gathering eggs from their friendly hens and preparing beehives for honey production. AC: What organization or local cause did you volunteer for? AP: My mother has created her charitable farm that produces … Inspiring Forward: Seeds of Compassion
Struggling to keep up with customer service demands during peak seasons? During high demand periods, customers expect fast response times, efficient problem solving, reliability and a convenient way to reach a representative to assist them. Adapting to seasonal demand is crucial and if done effectively, adaptation can lead to increased customer satisfaction and higher revenue. … Adapting to Seasonal Demand: Tips for Remote Customer Service Teams